Service underpins everything that we do
Did you know?
ABB’s product and system heritage is unmatched and provides the largest installed base in the power transformer industry.
ABB offers the power utilities and process industries, power service expertise to cover the entire life cycle of power equipment and systems, from commissioning a new plant, through maintenance and field services, retrofit and mid-life refurbishment, to end of life decisions. Spare parts are also available. ABB’s Power Services business is structured in a way that meets every customer’s needs and empowers assets for profitable performance. Service management of a customer’s assets range from: product-based services; fleet-based services; plant-based services; or customer-based services where full service of all assets is undertaken by ABB.
Unsurpassed sector experience together with competence, speed, reliability and performance are the reasons customers choose ABB for their service needs.
As the authorised service provider for ABB power products, power services has access to global ABB application engineering, enabling a broad portfolio of retrofit, refurbishment and engineering upgrade solutions for ageing equipment, including ABB to ABB as well as non-ABB to ABB equipment.
ABB can provide computer-based scenario modelling to evaluate the impact of various fleet and facility management, maintenance and replacement strategies and to assist with capital investment planning.
In addition, advanced life time assessment and diagnostic tools offer insight into equipment condition not previously available and are a valuable component of a reliability-centred maintenance programs.
Did you know?
ABB has a fully operational workshop in Sydney, dedicated to power transformer repairs. The facility is equipped with 200T lifting, vapour phase system, HV test bay and is capable of repairing transformers up to 500 kV.
CASE STUDY
Energex award for ABB customer service excellence
Energex recently presented ABB with the Customer Service Excellence Award, in recognition of excellent work done in supporting Energex to replace more than 500 Krone ring main units (RMUs) over a 13-month period.
Due to safety concerns, Energex placed a ban on live switching of the old RMUs and initiated this fast-track project, retrofitting ABB’s modern SF6 ‘Safelink’ CF
and CFC fuse switch units into Energex’s pad-mount substations.
ABB coordinated the civil work, crane supply, modifications to pad-mount cubicles, removal of old units, installation of the new units and commissioning, and
completed the project on schedule. Energex has subsequently awarded further pad-mount transformer refurbishment orders to ABB.
Did you know?
ABB has national service coverage with service centres in Western Australia, New South Wales, Queensland and Victoria.
CASE STUDY:
Through ABB’s refurbishment and type-tested retrofit circuit breaker solutions for medium voltage switchgear, equipment is returned to as-new condition, minimising the need for replacement and protecting the customer’s investment by extending the equipment’s lifespan and raising safety, reliability and performance standards. Standard safety features such as remote operation and remote racking of the circuit breaker can be achieved with retrofitting.
Did you know?
ABB has designed a program to address aging transformer assets and produce tangible benefits for the asset owner.