Performance Services

ABB has the edge in maintenance with over 25,000 service professionals in over 20 countries worldwide helping customers meet productivity performance challenges, improve their overall plant equipment efficiency and lower maintenance costs.

Working closely with each customer, ABB Performance Services assists their business partners improve equipment availability and productivity, through effective maintenance and service solutions.
ABB’s performance-based contracts are designed to produce quantified, measurable results for the customer’s bottom line, reducing maintenance costs and improving productivity. The focus is on creating value, assisting customers with transformational change and driving a maintenance culture centred on continuous improvement and business excellence.
To ensure that maintenance outcomes contribute to business success, the ABB Performance Services business model is directly linked to each customer’s overall businesses objectives and strategies.

Our full service outsourced maintenance approach delivers:

• A performance-based agreement that allows
• customers to concentrate on core capabilities
• Value for customers through business excellence
• Reduced maintenance costs, with the maintenance
• function operating as a profit centre
• Continuous performance improvement

Maintenance Engineering and Consulting
ABB’s maintenance engineering and consulting team has a ‘hands on, hats off’ approach to its consulting strategy. After assessing the client’s current situation, ABB can unlock unforseen value through improved equipment effectiveness. Its leading maintenance practices are designed to meet each client’s unique business needs.

Performance Service Centers
ABB Australia has four Performance Service Centers, located in Melbourne, Brisbane, Perth (Canning Vale) and Port Kembla, providing high quality service in a range of machining, repairs and overhauls to industries that include heavy industry, mining, railway, marine and utilities. Additional field service centres in Gladstone, Adelaide and Sydney, assure customers of Australia-wide coverage.
ABB’s highly skilled field service teams can perform quality repairs within the ABB workshops or on-site, and provide a 24-hour service to reduce downtime.

CASE STUDY:
ABB saves New Zealand Steel NZ$1 million in shutdown management
Contracted to manage the shutdown of New Zealand Steel’s iron making stream (kiln and multihearth), ABB Performance Services completed the shutdown two days (52 hours) ahead of schedule, with all performance measures met, at a cost saving of approximately NZ$1 million. In addition, there was no lost time or medically-treated injuries over the 60,000 person-hours worked by New Zealand Steel employees, contractors and ABB personnel.

Innovation
ABB’s pioneering condition monitoring system - the Advanced Rotating Machine Analysis (ARMADACMS), diagnoses 80 percent of the common problems encountered in electrical rotating machines, helping reduce valuable downtime.

Did you know?
ABB’s Performance Service Centres have capabilities in both mechanical and electrical maintenance. They can perform pump and gearbox overhauls and balance rotating components.