ABB offers customers proven software and hardware solutions to run processes closer to their optimum range, while maintaining product quality and reducing margins of error.
ABB provides comprehensive service support for our customers in three important ways:
Where it’s needed – products, parts, and repair centers are where they are most needed geographically.
When it’s needed – cost-effective support and remote access to experts must be readily available either physically or through web-based technology.
How it’s needed – maintenance and field services must be flexible enough to meet a variety of customers’ demands, from telephone support to long-term service and maintenance contracts. Many customers are also choosing a more flexible business model by outsourcing non-core activities so that a supplier, like ABB, shares the risk, allowing them to focus attention on improving core performance.