ABB transforms workshop for service seminar


Low Voltage Systems (LVS) in Low Voltage Products (LP) division held end-customer service seminar in our Dubai workshop, November 2014. The switchgear panel assembly schedule was managed accordingly to accommodate the event and the workshop was totally transformed. We greeted customers from Emirates Aluminium, ADCO, University of Sharjah, Petroleum Development Oman , Emaar, EMAL, Dolphin Energy, Tabreed and many more.

Presentations were conducted by a number of ABB experts from the global service team who introduced customers to the service organization, latest updates as well as service benefits and solutions. The objective of the presentations was to give customers insight into the complete ABB service offering and discover how we can support them in enhancing their plant lifecycle. Customers were then divided into six pre-defined groups and allocated an ABB host. Each group rotated around six product booths where live demonstrations and hands-on sessions were ran by various ABB specialists.

We also welcomed two special guest speakers to the stage who are customers of ABB; Vudi Vijaya Kumar from Emirates Aluminium and Kailash Mutha from Tabreed – National Centre Cooling Company. Their attendance was highly appreciated and it was an honor to have our customers endorse ABB and the projects in which we have been involved.

The seminar was a great success in terms of both customer attendance and participation. “Dedicating an event to end-customers and having the chance to spend a full day with them is invaluable for us and the potential business opportunities as a result. The decision to host the event in our workshop and show where the panels are assembled, really gave the customers a feel for ABB and its high standard of working” says Gurvinder Singh, Head of Low Voltage Systems, Low Voltage Products.

Post by ABB.

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