ABB extends Turbocharging Service Network in Middle East

2014-04-10 - ABB has opened two new Service Points for marine turbochargers in Dubai and Bahrain to support its customers in one of the world’s busiest maritime regions.

Despite tough conditions across much of the world, the shipping industry in the Middle East continues to see increasing demand for ships, tugboats, barges, dredgers, and an array of specialized vessels. Driving demand is the increasing industrialization of Saudi Arabia, as well as upcoming events like the Dubai Expo 2020 and the Qatar World Cup, for which variety of construction-related materials are needed. For shipping companies, the opportunities are big but so is the pressure to meet tight delivery times.

To help ensure the reliability of ships in the Gulf region, ABB recently inaugurated Turbocharging Service Points at the Dubai Drydocks World and ASRY shipyard in Bahrain.

“In the Middle East, construction projects are gaining traction and, as a result, we are seeing growth in maritime traffic,” said John Fyfe, ABB Area Manager, Middle East and North East Africa. “This is an optimum time for us to expand our presence in this region and grow our market share. We believe that a presence in prominent shipyards will help achieve that and give customers quick turnaround. Thanks in part to the new Service Point at Drydocks World, we now offer the full scope of services needed to maintain ABB turbochargers quickly and professionally, including overhauls locally.”

“In the Middle East, construction projects are gaining traction and as a result, we are already seeing growth in maritime traffic as well. This is an optimum time for us to expand our presence in this region and grow our market share.”

Turbochargers are at the heart of a ship’s propulsion systems and a breakdown typically leads to an engine losing up to 75 percent of its power. Some of the major benefits that service from an original manufacturer like ABB brings is rapid response, local availability and lifecycle management. ABB’s extensive experience and top solutions help extend, analyze and optimize the lifecycle of the equipment, and this is now done on the spot.

“The major benefit of having a service point in a shipyard apart from the obvious reduction in downtime owing to transport, customs, etc., is the customer involvement in the entire service procedure,” added Fyfe. “The customer can have more verbal interaction with the service crew and this helps enormously in forging long-lasting relationships.”

The opening of the Service Points was welcomed by His Excellency Khamis Juma Buamim, chairman of Dubai Drydocks, who pointed out: “This will be an added attraction to the shipyards and ship owners as it improves the convenience for them.”

ABB is the world leader in the manufacture and maintenance of turbochargers for 500 kW to 80+ MW diesel and gas engines. Its leading-edge technology and innovation helps customers to perform better and produce fewer emissions, even in the toughest terrains. ABB offers Original Parts and Original Service at over 100 Turbocharging Service Stations in more than 50 countries. Approximately 200,000 ABB turbochargers are in operation across the globe on ships, power stations, gen-sets, diesel locomotives and large, off-highway vehicles.

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