ABB is the world leader in pulp and paper applications. This depth of knowledge and experience has enabled ABB Service to develop, productize and deliver a wide range of optimization services to help customers improve production quality and efficiency.

ABB US Service has offered Optimization Services for Pulp & Paper customers since 2004. The customer base has shown impressive growth and is continuing to expand. The Pulp & Paper Center of Excellence (CoE), created in 2008, provides product support and continues to expand the business globally.

“Our paper industry Optimization Services have been very beneficial to all of the mills we visit,” commented Robert Horton, US Optimization Services Business Development Manager. “Customers are now asking for additional offerings. They are pleased with the amount of information we uncover and utilize to improve their bottom line.”

Optimization services for the paper industry normally begin with a diagnostic service called a “Paper Machine Fingerprint”. It typically uncovers potential mill savings exceeding $200,000 per year. Savings are realized when recommended solutions are implemented.

After the Paper Machine is optimized, other areas of the process can be evaluated utilizing targeted Optimization Services.

Portfolio
The Pulp & Paper Optimization Service portfolio has grown to include Optimization offerings for the following areas:

• Paper machine
• Off-machine coater
• Stock approach
• Color
• Supercalender
• Transition
• Pulsation
• Boilers

Customer Comments
After completing a recent Paper Machine Fingerprint project, customers verbalized their enthusiasm, with the following comments:

"Well coordinated work."
"Very efficient and informative."
"Amazing what you were able to bring together in just one week."
“This will help our team get on the right track for real progress and savings”
"Do you have something like this for other areas of our process?"

The Optimization Service approach utilizes a three step program: Diagnose, Implement, and Sustain. These steps can be delivered separately or combined, based on the specific customer requirements.

Optimization Services are a component of the ABB Process Automation Product and Systems Lifecycle Services portfolio.

For additional information, contact Robert Horton, robert.horton@us.abb.com..