ABB´s On-call Services is designed to resolve unexpected equipment failure, equipment stoppage, or erratic operation that requires immediate action and ABB´s assistance onboard. An ABB engineer will be dispatched to the vessel within a predefined, agreed timeframe to restore the equipment´s normal operation.
ABB´s network of global service centers are strategically located where there is a concentration of marine activities. These centers operate 24/7 and can be contacted by all forms of communication: telephone, e-mail, internet, fax. The centres have comprehensive access to technical archives to offer the best level of technical support.