ABB University - Cleveland, OH

Identification: Personnel must wear the company badge. Clients must wear the student badge issued to them by your instructor the first day of class. Please return the badges to your instructor on the last day of your class.
Phone Messages: Please have callers call toll free 1-800 HELP 365 (1-800-435-7365) or direct at (440)585-7804. A Customer Service Administrator will take a message and forward the information to the client.
Faxes: You may send or receive fax transmissions through our fax machine located in our Customer Service Center. Our fax number is 1-440-585-5165. If you are expecting a fax, notify your instructor.
Student Phones: Telephones for internal ABB extensions and local calls only are located in the break room. Internal Calls - Dial the 4 digit extension number. Local calls - Dial 9 then the 7 digit number. You may either call collect or use your credit card when dialing long distance.
Cafeteria: Lunch is served in our cafeteria from 11:30 AM until 1:00 PM. You will find sandwiches, hot dogs, hamburgers, soup, salad, and at least one hot entree. From 7:00 AM until 9:00 AM they serve eggs, donuts, bagels, muffins, and fresh fruit. The Cafeteria vending machines are always open.
ATM Machine: There is an ATM machine located in the cafeteria.
Rental Cars: US employees can obtain a rental car through our primary suppliers Hertz or Avis. US ABB discount number for Hertz is 03483O, for Avis A501383. International employees should check their main office to obtain information on car rental (i.e. account numbers, primary suppliers, etc.).
Shipping Your Course Materials: You can transport your training materials to your home or office. You will need to provide a shipping number, or you cost center number to cover the freight charges.
Smoking: Classrooms, hallways, and labs are non-smoking areas. Smoking is only permitted outside the building.
Dress Code Policy: As a company we want to maintain a professional appearance. Examples of attire that is acceptable are: sweaters, sweatshirts, T-shirts (with sleeves), jeans, slacks, sportshirts with collars, flannel shirts, sport coats, tennis shoes, boots. Examples of attire that is unacceptable and not permitted in the training lab are shorts, skirts, sandals (open toed shoes), tank tops, and any inappropriate logos. We reserve the right to inform individuals that are considered not to be in conformance with the standards and guidelines of our policy. Individuals considered not in compliance with this policy will be asked to return to their home/hotel, change, and to dress more appropriately.
Conduct: It is the intention of ABB Inc. to provide a healthy, safe and efficient workplace in its facilities. While on ABB Inc. premises, no student may use, possess, dispense, distribute, sell or be under the influence of alcohol, illegal or unprescribed drugs. The legal use of prescribed drugs or over-the-counter medication is permitted on the job only if it does not impair student’s ability to perform the job effectively and safely. If at any time the management staff or instructors notice a change in speech, attitude, coordination or can smell alcohol on the student’s breath, ABB reserves the right to have the student leave the premises and may not be able to finish the course. The student’s employer will be notified regarding the student’s actions.

Our Cleveland center is located in the eastern suburb of Wickliffe, Ohio. Portions of Cleveland's extensive MetroPark System, or "Emerald Necklace" lie nearby. Visitors are often surprised by the quality and depth of culture and entertainment the city offers. The cultural center of Cleveland is University Circle. There the world renowned Cleveland Orchestra performs at Severance Hall, across the street from the internationally acclaimed Cleveland Museum of Art. Other museums in the University Circle area include the Western Reserve Historical Society, the Crawford Auto-Aviation Museum, the Cleveland Children's Museum, and the Cleveland Museum of Natural History.