Local service around the world and around the clock
With a global presence, over 70 years in the business and more installations than any other electromagnetic products supplier, we have the skills, knowledge and resources necessary to provide high-quality service, 24/7, in conjunction with your local ABB. Service and maintenance help to maximize not only availability, productivity and profitability but even the lifetime of your investment. ABB is committed to fully supporting you throughout the entire lifecycle of your product with services such as technical support, training, spare parts and repair services. We even provide expert consultation services such as lifecycle assessments, including recommended actions that can prolong the lifetime of your system. Whatever your service needs, you can count on us.
Our offering
From individual service visits tailored to your short-term needs, to long-term maintenance support agreements, we can help maximize the reliability of your electromagnetic equipment and minimize the risk of costly equipment failures. With our corrective, preventive and predictive maintenance services you can look forward to reliable and optimal performance and even extend the lifetime of your asset.
Our dedicated aftersales team have the expert knowledge necessary to select the most appropriate spare parts for your electromagnetic stirrer or auxiliary equipment. We also offer recommendations and advice regarding updrades, replacements and the entire lifecycle of your system, to ensure that you get the most out of your investment for as long as possible.
Whether scheduled or emergency repairs, on site or at one of our repair workshops, we provide efficient and cost-effective repairs of the highest quality for the complete range of electromagnetic products. We have workshops in Sweden, Canada, China and Japan where our specialists are on hand to support your repair needs.
We offer professional operator, electrical maintenance, mechanical maintenance and process training for our customers worldwide. All training can be performed either on-site at your location, at local a local ABB site or at our headquarters in Sweden.
The lifecycle of a product is divided into 4 phases; active, classic, limited and obsolete.
ABB is committed to supplying spare parts, support and service for purchased products so that reliability and performance are kept at satisfactory levels throughout their lifetime. ABB can support you by carrying out a lifecycle assessment of your plant and document it in a lifecycle plan including suggested modernization and upgrade actions.
Click here to find out more about the wider lifecycle services portfolio for metals products, systems and processes.