Secure, on-demand connectivity for ABB robots and equipment
Remote Access is an extension of ABB’s Remote Services architecture, allowing remote access to robots and connected equipment like the PLC and HMI. This enables configuration, programming and diagnostics with the standard PC-based configuration tool from anywhere, just as if you were there on site. Once a customer grants permission, after ensuring hardware and software related security conditions are met, ABB or partner service personnel can access and supervise connected equipment remotely. Ultimately leading to increased efficiency and fast troubleshooting.
Key benefits
Remote Access and Remote Monitoring on the same secure platform
Reduction of service incidents
Remote solution to perfect troubleshooting
Access to all benefits of the MyRobot platform
Improved Technical Support efficiency
Faster issue resolution
Technical data