Supplier Onboarding Process – ABB

Each potential ABB supplier must undergo a two-step verification process:

(Ariba Account Creation & ABB Registration Questionnaire)
 

To complete the registration, you will receive, on behalf of ABB buyer, a system generated invitation letter with login link if you have not received, please get in touch with your ABB Buyer.

Once successfully registered with ABB, You will receive Qualification invite to complete further onboarding process which includes multiple Questionnaires which needs to be filled and submitted within the stipulated time.
 

After you submit the qualification form back to ABB, we will internally review, assess and confirm on your Qualification status.

Supplier Registration & Qualification Process - New Users

For suppliers who do not have an existing SAP Ariba account

1.  Receive invitation
   
   To start the registration proces, please click on the registration link in the e-mail invitation.
   
   
2. Sign up / Log in
   
   Click on sign up to create a new user account or click on login if you already have an Ariba account with any of your customers (provided ABB email invitation is sent to same email ID connected to the existing ANID).
   
   
3. SAP Ariba & ABB Form
   
   Fill out the SAP Ariba form & all the mandatory questions in the ABB Registration form and submit.
   
   
4. Registration completed
   
   Congratulations! You are now part of the SAP Ariba Network, shortly you will be receiving Qualification forms in order to get yourself Qualified to transact with ABB.

1. Receive Qualification invitation
   
   To start with Qualification process please click on the link received via email notification or login to ABB Ariba account.
   
   Under Questionnaire section you will find Qualification questionnaires, please fill all the questions and submit.
   
   
2. Reviewing the questionnaire
   
   ABB will review the questionnaire and ask for additional information if required and take necessary mitigation actions, such as audit or financial review.
   
   
3. Qualification completed
   
   Congratulations! You are now part of the ABB SAP Ariba Network. You will be able to transact with ABB now.

Supplier Registration & Qualification Process - Existing Ariba Users

For suppliers who have an existing SAP Ariba account (Existing Ariba Users) Qualification process continues as above.

1.  Receive invitation
   
   To start the registration proces, please click on the registration link in the e-mail invitation.
   
   
2. Log in
   
   Click on "Log in" to enter your acount and find the Registration questionnaire there.
   
   
3. ABB Form
   
   Please fill out at least all mandatory questions in the ABB specific questionnaire and submit the form.
   
   
4. Registration completed
   
   Congratulations! You are now part of the SAP Ariba Network. You are now able to receive tenders from ABB.

1. Receive Qualification invitation
   
   To start with Qualification process please click on the link received via email notification or login to ABB Ariba account.
   
   Under Questionnaire section you will find Qualification questionnaires, please fill all the questions and submit.
   
   
2. Reviewing the questionnaire
   
   ABB will review the questionnaire and ask for additional information if required and take necessary mitigation actions, such as audit or financial review.
   
   
3. Qualification completed
   
   Congratulations! You are now part of the ABB SAP Ariba Network. You will be able to transact with ABB now.

Frequently asked questions & Support

The following list describes common registration issues and how to resolve them:
 

• Duplicate username: You can access your existing account or create a new user account with a unique username by deselecting the Use my email as my username box under the Email field. Your username does not need to match your email address.
• Duplicate D-U-N-S (Data Universal Numbering System) number: You can leave the DUNS Number field empty during registration or contact the administrator of the account that already uses the same number. You can also add your D-U-N-S number on the Marketing tab of your Company Profile after registration. Note: Applicable to US Suppliers only
• Account already merged when registering with an existing account: This occurs when you try to link to a sourcing buyer with an account that is already used on the buyer's site. You can contact your buyer to  find the linked account and deactivate any duplicate account(s). Alternatively, you can create a new account.
• Different username and password expected when registering with an existing account: This occurs when you try to link to a sourcing buyer with an account that is different from the accounts used by others in your company. You can try to find the existing account by contacting your colleagues and/or the buyer. Alternatively, you can create a new account.
• Error: "There has been an issue connecting to the Sourcing Server. Please try to connect to the service later.": If you experience this error repeatedly, there is a conflict between information in the registered account and in the sourcing buyer's site. Your buyer might have some of your account information stored in a different account. Contact Ariba Customer Support to review the possible conflicts.

Click below for more details

The invitation link that the supplier clicked to access the event is likely expired. Invitation links are designed for one time use only and they will expire after they have been used successfully. If the supplier have successfully accessed the event before, the supplier can use the following link to sign into your Ariba Sourcing dashboard: http://supplier.ariba.com. It's recommended that you bookmark this site in your browser for future use.
 

If the supplier have not accessed the event and is receiving this error, the link the supplier is clicking is broken and was likely never working as it should. In this case, the supplier will need to contact the Project Invitation links that have never been used are typically designed to be valid for 30 days.

The supplier entered an incorrect username or password. They might also receive this message in the following scenarios:
 

• The password contains part of your username
• The browser is automatically filling in an invalid character or the incorrect username/password
• The supplier entered a username that is not currently valid for your account
• The supplier entered an incorrect password
• The supplier is not using a certified browser
• Computer cookies have not been cleared

The supplier is receiving this error because the username they are attempting to use is already connected to an existing user in the buyer's Sourcing site, and a duplicate user has been created and invited to this sourcing event by the buyer. Ask your Buyer resend the invitation to your Registered ANID.

If the supplier is trying to access the event using the invitation which was sent to another public contact or if the supplier is trying to access the event using a different ANID from the one which was connected to the supplier profile.

The supplier is receiving this message because the username they are entering is already associated with an Ariba Network, Ariba Discovery, or Ariba Sourcing supplier account. They still be able to register a new user account, but the new username will need to be unique to satisfy Ariba's system requirements.SAP Ariba requires that all usernames be formatted like an email address, but they do not have to be a valid email address. For example, if your username of example@ariba.com was not accepted, you can try using example1@ariba.com.