RAPID MARINE SUPPORT
When unexpected issues occur, rapid and informed action is critical. Vessels operating in harsh environments or carrying passengers cannot afford delays when technical failures arise.
ABB provides remote diagnostic services and on-call repair support to resolve incidents as quickly and effectively as possible. With direct access to ABB engineers who design, develop and support our marine systems, customers benefit from unmatched product expertise, faster fault identification and reliable corrective actions, anywhere in the world.
KEY BENEFITS
<p>Proven expertise, global availability and proactive diagnostics combine to minimize downtime, reduce risk and restore vessel performance fast.</p> <p> </p>
Global rapid response
<p>With a worldwide service network, ABB provides fast on-site support in key maritime hubs, combining local presence with global expertise.</p>Remote Diagnostic Services (RDS)
<p>ABB Remote Diagnostic Services enable faster, proactive troubleshooting through real-time system insights, reducing response times and site visits.</p>Proactive system health monitoring
<p>Continuous condition monitoring supports condition-based maintenance, identifying potential issues early to prevent failures, protect equipment health and maintain efficiency.</p>REMOTE DIAGNOSTIC SERVICES (RDS)
ABB Remote Diagnostic Services reduce response times and improve operational availability by providing 24/7 access to global technical expertise. Through secure remote connections, ABB specialists can analyze system data, diagnose faults and guide corrective actions in real time.
RDS also enables condition monitoring and condition-based maintenance, detecting early warning signs before issues escalate into failures, helping operators reduce downtime, enhance safety and extend equipment life.
ON-CALL REPAIR
For more complex troubleshooting situations, ABB can dispatch experienced service engineers anywhere in the world. Our global service organization operates across major maritime hubs, providing the flexibility to deliver on-board support whenever and wherever it is needed.
With deep system knowledge and access to ABB technical resources, our engineers restore operations efficiently while minimizing disruption to vessel schedules.
RESOURCES
Explore technical insights, case studies and service documentation to support faster diagnostics and more efficient repairs.
Resources
Benefits of RDS in newbuilds
Having RDS installed on a vessel prior to commissioning and sea trial is a good deal. Read more about it here.
Having RDS installed on a vessel prior to commissioning and sea trial is a good deal. Read more about it here.
RDS Brochure
Remote Diagnostic Services and Global 24/7 Technical Support brochure.
Remote Diagnostic Services and Global 24/7 Technical Support brochure.
RDS Reference list
Reference list as of March 2014.
Reference list as of March 2014.
Technical information
Looking for more technical information about RDS? Read more about it here.
Looking for more technical information about RDS? Read more about it here.
Managing cyber threat
ABB takes security very seriously. Read more about how we manage cyber threat here.
ABB takes security very seriously. Read more about how we manage cyber threat here.