GLOBAL 24/7 MARINE TECHNICAL SUPPORT FOR RELIABLE VESSEL OPERATIONS

The ABB Ability 24/7 Care Marine Technical Support solution provides support and product expertise for our customers and their vessels across the world.
 

Our nine Collaborative Operations Centers offer vessel maintenance services and marine technical support, giving customers the assurance of consistent and reliable operations, with any technical issues getting solved quickly and efficiently. We have 24/7 marine support centers in Singapore, Norway and USA (FL), with centers in Italy, Finland, Netherlands, and Shanghai providing detailed product expertise and vessel maintenance services.
 

As our customer, you can choose the level of marine technical support that’s best suited for your needs, whether that is 24/7 marine support and on-going vessel maintenance services, or a more basic frame agreement with optional on-line and pro-active support. At ABB, we work with you collaboratively and adapt to your unique marine technical support requirements.

KEY BENEFITS

Safety and Security

<p>Benefit from a team of ABB product experts, available to provide 24/7 support and vessel maintenance services for reliable and consistent operations, ensuring the safety of your crew and passengers.</p>

Optimized uptime

<p>Experience less downtime with ABB’s robust marine technical support system, working with you and your in-house teams to proactively troubleshoot any technical issues and outperform your previous operational capabilities.</p>

Lifecycle management

<p>Move safer, leaner and cleaner for longer with vessel maintenance services that keep your equipment performing at its best. Learn from product experts the best ways to ensure your operations run more productively and efficiently for a longer-lasting product lifecycle.</p>

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RELATED SOLUTIONS

Smart Asset Management services for Connected vessels

When time is of essence. We provide remote diagnostic and on-call repairs to address any technical incident as quickly as possible. The RDS infrastructure functions as an enabler for ABB’s Global technical support service.