What does a successful DIGITAL partnership look like?
Watch the customer testimonial video on how ABB Ability™ digital solutions for mining enable centralized decision-making for one the world’s most remote and challenging mining locations in the Atacama Desert which is 1,300km from the Chilean capital of Santiago where the Remote Operations and Monitoring Center for the mine is located.
Digital innovation in mining - evolving Gold Fields Salares Norte remote operations
Gold Fields and ABB pioneering digital mining in A remote desert
The evolution of Remote Operations Centers and Remote Monitoring Centers has been key to the development of mining operations for new projects such as Salares Norte. From the early engineering design stage to implementing a remote monitoring center - supported by ABB platforms and systems for industrial data management, operational excellence and asset performance management. These solutions bring significant value to the production chain by enabling centralized decision-making driven by data and advanced analytics. They also help reduce personnel exposure to the risks associated with traveling to and working at remote mining sites.
"We have successfully integrated tools, applications and systems leveraging the latest digital technologies available in the industry, while improving coordination across operational areas. These capabilities allow us to operate in a safer and more efficient environment - rather than at 4,500 meters above sea level and more than a thousand kilometers from the capital city."
Remote Operations Center digitally integrating multiple tools, applications and systems
Centralized decision-making using Collaboration Table at Remote Operations Center
"it should not feel like we are thousand kelometers away"
We cultivate a strong partnership with the entire ABB team, including the local technical team and specialists located in different parts of the world. At the executive level, there is also close collaboration, which is essential to ensuring fast response times and maintaining operational continuity.
Today, the systems with their different layers of hardware and communication software, whether cable-based or sattelite-based, like the ones we have at Salares Norte, enable full integration of systems and truly allow the operation to function as an extension of the site itself. The goal is that it should not feel like we are thousand kelometers away. This is the key principle of a Remote Operations Center.
"I believe, the main difference between a partner and a supplier is that a partnership represents the evolution of a deeper relationship. That's the kind of partnership we are building with ABB for our future."
Reynaldo Martínez, Asset Performance Manager at Gold Fields Chile
Customer Success Management contributing to our deep partner relationship
The Salares Norte mine in the Atacama Desert
Chilean capital of Santiago where the Remote Operations and Monitoring Center for the mine is located